HEALTH & SAFETY AT ICICLE VILLAGE
The well-being of our team members and customers is of paramount importance. We are closely monitoring
the Centers for Disease Control and Prevention and World Health Organization's statements regarding the
COVID-19 cases and following guidelines from these agencies as well as the local health departments. For
more information, refer to Centers for Disease Control and Prevention (CDC) or your local health
authority.
Through our management company, Columbia Hospitality, we've also partnered with Ecolab, a global leader in infection prevention,
to take our already stringent safety and sanitation protocols to the next level through the Columbia Clean program.
COLUMBIA CLEAN PROTOCOLS INCLUDE:
- Utilizing highly effective and sustainable Ecolab cleaning products to clean and disinfect
throughout the properties.
- Utilizing training and procedures as recommended by Ecolab and the CDC.
- Increasing the frequency and intensity of cleaning and disinfecting high-touch, high-traffic areas
at every property, such as light switches, door handles, remotes, elevator buttons, thermostats, and
more.
- Increasing the frequency of cleaning and sanitizing culinary tools and kitchen work areas, along
with team members wearing personal protective equipment, sanitizing POS systems between uses, and
more.
- Enhancing cleaning and sanitation standards throughout guestrooms, event spaces, common areas,
heart-of-house spaces and more.
- Implementing physical distancing layouts, markers and signage in restaurants and bars, common areas,
meeting and event spaces, and amenities.
- De-cluttering paper and other amenities, such as pen, paper, directories, magazines, scorecards,
etc. and supplementing with digital options or providing amenities upon request.
- Implementing innovative clean technologies, such as modern electrostatic sprayers and ultraviolet
light to sanitize surfaces and objects.
- Launching Columbia Clean Teams; team members thoroughly trained on health, hygiene, safety and
sanitization standards and responsible for upholding these standards.
If you have any questions about Health & Safety at Icicle Village Resort, please contact 800.961.0162 and
ask for the Manager on duty.
