ICICLE VILLAGE POLICIES

Yes, the minimum age requirement to check-in is 18 years old.

Check-in time is 4:00 pm. Check-out time is 11:00 am each day.

We offer complimentary parking for our overnight guests on property.

Additional guests ages 13 and over in each room are $15 per person per evening. Kids 12 and under are free.

Kids 12 and under are free.

Cribs are complimentary, please inquire with our front desk team.

Late check-out is subject to availability and fees as follows:
1:00 p.m. check-out is $25
2:00 p.m. check-out is $50
3:00 p.m. check-out is $100.

We cannot guarantee an early check-in, but we will do our best to accommodate requests.

Early departures require full payment.

We will happily store your bags as a courtesy after you check-out or before you are able to check-in.

Yes, please have the label read your name and Icicle Village Resort.

Icicle Village Resort provides accessible guest rooms. All accessible rooms are available to book online or you may contact our Front Desk at 509.548.7000 if you have additional questions. Visit our guestrooms page to view all accessible room options. Our dining options are accessible, as are all of our meeting areas.

We are currently selling paper certificates through reservations at 509.548.7000.

All reservations require a credit or debit card at the time of booking to guarantee the room. At check-in, an authorization will be placed on your credit card for the total amount of your reservation rate and tax, plus an additional $50 USD per night in anticipated incidental charges. Please note for guests that have pre-paid in full for their stay, an additional $50 per night hold for anticipated incidental charges will be placed on your card at the time of check-in.  We recommend using a credit card due to the incidental charge hold placed on the card during your stay.

Icicle Village Resort is a 10-minute walk from downtown Leavenworth.

Please call 509.548.7000.

Notice of cancellation must be given within 48 hours of check-in for guestrooms and 7 days before check-in for condos. Other advanced purchase rate plans and promotions are not eligible for cancellation or refund.

Rooms are subject to Washington State sales tax, currently 8.5% and 3% lodging tax.

Icicle Village Resort is a smoke-free property.

We happily welcome dogs, without height, breed or weight restrictions, in a selection of dog-friendly Alpine King or Queen rooms in the hotel. Visit our Furry Friends Page for more information on our dog policies and designated rooms.

Please note prior arrangements must be made and a dog-fee of $30 a day applies. Currently, we do not have pet-friendly condos available.

$30 per day, maximum of two dogs per guest room. Visit our Furry Friends Page.

Yes, we happily offer pet-free rooms to those with allergies.

Yes, our complimentary breakfast is available to resort guests at JJ Hills Fresh Grill from 7 am to 10 am, daily.

For current hours and to book reservations please visit our dining page.

Our newly renovated Fitness Center is open 24 hours a day (accessible with your room key) and is located in our Snow Lakes Plaza area.

WiFi is complimentary for our guests!

Looking to enhance your stay? Contact our guest services at 509.548.7000.

Icicle Village Resort does not have a business center however, our Guest Services would be happy to assist you.

Our Pools are open from 8:00am - 10:00pm for all guests and 10:00pm - 11:00pm for adults only.

Our game room is open from 10:00am to 9:00pm.

Alpine Spa offers world-class relaxation and rejuvenation in the form of massage treatments, body scrubs and wraps, facials, and hair removal. Visit our spa page to book treatments online.

No, however, Leavenworth shuttle and taxi provides local and train service for a fee.

We have a wide range of meeting spaces for everything from your next conference to a large wedding! Please visit our meetings & events page for more information or contact us directly at sales@iciclevillage.com or 855.888.2272 for more information.

Yes!

The picturesque, Bavarian-inspired village of Leavenworth offers fun experiences for all ages and interests. The all new Leavenworth Adventure Park is conveniently located across the street from the resort. Visit our in the area page for more information on recommended activities.

In addition to our restaurant, JJ Hills Fresh Grill, guests can also enjoy wine flights and glass pours (as well as bottle and case purchasing) at Rocky Pond Winery's Leavenworth Tasting room, located on-property.

Downtown Leavenworth has a wide array of excellent boutique and shops that offer everything from high end fashions to Bavarian themed gifts and souvenirs.