ICICLE VILLAGE POLICIES

EVERYTHING YOU NEED TO KNOW

lobby

GENERAL &
RESERVATIONS

Yes, the minimum age requirement to check-in is 18 years old.

Check-in time is 4:00 pm. Check-out time is 11:00 am each day.

We offer complimentary parking for our overnight guests on property.

Additional guests ages 13 and over in each room are $15 per person per evening.

Cribs are complimentary and rollaway beds are available at an additional charge. Rollaway beds are available for $25 per night.

Late check-out is subject to availability and fees as follows:
1:00 p.m. check-out is $25
2:00 p.m. check-out is $50
3:00 p.m. check-out is $100.

We cannot guarantee an early check-in due to the demands of other guests, but we will do our best to accommodate requests.

Early departures require full payment unless we are able to rent the room to others.

We will happily store your bags as a courtesy after you check-out or before you are able to check-in.

Yes, please have the label read your name and Icicle Village Resort.

Icicle Village Resort provides ADA accessible guest rooms. To inquire or reserve an ADA accessible room, please contact our Front Desk at 800.961.0162. Our dining options are ADA accessible, as are all of our meeting areas.

We are currently selling paper certificates through reservations.

All reservations require a credit card at the time of booking to guarantee the room. At check-in, an authorization will be placed on your credit card for the total amount of your reservation rate plus tax and resort fee, plus an additional $50 USD per night in anticipated incidental charges.

Icicle Village Resort is a 10-minute walk from downtown Leavenworth.

  • Seattle: 120 miles
  • Sea-Tac Airport: 130 miles
  • Spokane: 190 miles
  • Bellingham: 156 miles
  • Portland: 275 miles
  • Tri Cities: 160 miles
  • Vancouver B.C.: 215 miles
  • Wenatchee: 25 miles

The well-being of our team members and customers is of paramount importance. We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization's statements regarding the COVID-19 cases and following guidelines from these agencies as well as the local health departments. For more information, refer to Centers for Disease Control and Prevention (CDC) or your local health authority.

Through our management company, Columbia Hospitality, we've also partnered with Ecolab, a global leader in infection prevention, to take our already stringent safety and sanitation protocols to the next level through the Columbia Clean program. Our current health and safety guidelines can be found here.

POLICIES

Notice of cancellation must be given either 24 hours in advance for Sunday through Thursday reservations. Friday and Saturday stays must be canceled within 48 hours of check-in and Oktoberfest, Christmas Lighting, and Christmas school break must be canceled 14 days prior to arrival date or deposit/prepayment is forfeited. Other advanced purchase rate plans and promotions are not eligible for cancellation or refund.

Rooms are subject to Washington State sales tax, currently 8.5% and 3% lodging tax.

Icicle Village Resort is a smoke-free property.

We happily welcome four-legged guests without restrictions!

$25 per day, maximum of two dogs per guest room.

Yes, we happily offer pet-free rooms to those with allergies.

AMENITIES

At JJ Hills, we are adhering to Governor Inslee’s proclamation. From November 18 to December 14, 2020, we have restricted our dining options to our outdoor patio or takeout service to enjoy in the safety of your room. Our complimentary breakfast is available for pick-up every day from 7:00 am to 10:00 am. We will be serving our full menu service on our patio from 2:00 pm to 8:00 pm on Wednesday, Thursday, and Sunday, and 2:00 pm to 9:30 pm on Friday and Saturday. Our menu is available for takeout from 2:00 pm to 8:00 pm Wednesday, Thursday, and Sunday and from 2:00 pm to 9:30 pm on Friday and Saturday.

In an effort to reduce COVID-19 cases and to adhere to Governor Inslee’s proclamation, the fitness center has currently suspended operations.
We offer two treadmills, one elliptical, one spinning bike, one recumbent bike, a bow flex type machine, and mats.

Looking to enhance your stay? Contact our guest services at 800.961.0162.

Icicle Village Resort does not have a business center however, our guests' services would be happy to assist you.

Our outdoor pools are open for reservations, however, only five guests can enjoy at a time in order to maintain safety for all guests. Our hot tub is not currently available. For pool usage, please see the front desk or call 509.548.7000 and press #0 to speak with a front desk agent. Time slots for the hotel pool are available for four hotel rooms at a time. Time slots for the condo pool are available for two condo units at a time.

Alpine Spa offers world-class relaxation and rejuvenation in the form of massage treatments, body scrubs and wraps, facials, and hair removal. *The Spa is available by appointment only at this time.*

No, however, Leavenworth shuttle and taxi provides local and train service for a fee.

MEETINGS & EVENTS

We have a wide range of meeting spaces for everything from your next conference to a large wedding! Please contact us at sales@iciclevillage.com or 855.888.2272 for more information.

THINGS TO DO

he Bavarian village of downtown Leavenworth is a 3-minute drive or a 10-minute walk.

Icicle Brewing Company
Icicle Ridge Winery
Andrea's Keller
South
Visconti
Alley Café

Downtown Leavenworth has many unique shops like Schocolat, Alpen Haus Gifts, Nussknacker Haus, and more!

ENDLESS FUN FOR EVERYONE

THERE ARE ACTIVITIES FOR THE WHOLE FAMILY AT ICICLE VILLAGE RESORT.

couple biking
spacer
wine cheers

Dine in the Hills

Explore Leavenworth with a stay and dining

fall trees

AN AUTUMN MIDWEEK ESCAPE

Enjoy two brews and 20% off your stay this fall

Leavenworth

ADVENTURE THROUGH THE "ALPINES"

Hike the Cascades and beyond with a picturesque picnic and stay

chicken caesar salad

FRESH FLAVORS

Whether you're looking for a happy hour with a view or a traditional Bavarian meal for the family, Icicle Village Resort has you covered.

massage

RELAX IN THE MOUNTAINS

The Alpine Spa offers a tranquil space with treatments focused on wellness and relaxation.

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